QuickBooks is an accounting software that keeps your business activities up to date and advances management by providing a multi-user mode. With this feature, you can share your company file on the main server with other workstations over a network. As a result, multiple users effectively access the same data file simultaneously.
You must have the license for QuickBooks Product to utilize the hosting feature. Then, you can enable the service and continue your work. Sometimes, users face QuickBooks Multi-User Mode Not Working, which majorly occurs when the settings are misconfigured, or the database server manager isn’t running in the background. The underlying causes may vary but can be fixed with troubleshooting techniques. Learn all the possibilities for this error and resolve it quickly in this blog.
Perplexed due to QuickBooks Multi-User Mode Not Working Error? Let’s fix your problem in this comprehensive blog. For your convenience, we suggest dialling our BizBooksAdvice Support Number +1-877-752-9120 and connecting with an IT Expert. They can help you erase the problem.
Detrimental Causes of QuickBooks Multi-User Mode Not Working Error
The major factors that can be responsible for forcing the QuickBooks Multi-User Mode Not Working issue on your desktop are listed below:
• When you turned on the hosting, the settings might have been misconfigured or inappropriately set, which is why you faced this problem.
• The QuickBooks Database Server Manager, determined to host, is not running in the background.
• Also, the database server manager might not be able to open the company file.
• The QuickBooks Company files can be corrupted or damaged, which leads to multi-user issues.
• If Windows Files permissions are not granted properly, the error may arise.
• The problem may be generated due to damaged Network (.nd) files.
• Moreover, you can see this problem if the server from which files are being hosted doesn’t have QuickBooks installed.
• Your Windows Firewall or antivirus program can interrupt the connection between the server and workstations, which causes the Multi-User Mode Not Working In Quickbooks.
Effective Solutions for Quickbooks Not Working In Multi-User Mode
Is your Quickbooks Not Working In Multi-User Mode? Implement the expert solutions given below to resolve this rigid error:
Method 1: Configure Multi-User Settings on Each Workstation
First, you must ensure that the multi-user settings are properly turned on only on the server computer, and no other user must have it switched on. Therefore, take these steps on all your user computers:
• Run your QuickBooks software and toggle the File menu.
• From this list, select Utilities.
• See if you can find the option to Host Multi-User Access. If the tab is visible, go to the other PC.
• Repeat the above steps to see if you can find the option to Stop hosting multi-user access. When you locate one on any workstation, click that option and turn off the hosting mode.
• You must enable single-user mode on all computers to correct the QuickBooks Multi-User Mode Not Working error.
Method 2: Configure your Folder Permissions
Step 1: Verify whether your permissions are correct or not
• Go to Windows Start Menu > File Explorer.
• From the File Explorer window, find the folder that holds your company file.
• By right-clicking, select Properties from the drop-down.
• Now, click Advanced from the Security tab.
• Next, select the user QBDataServiceUserXX (XX denotes your QB version) and then Edit.
• You have to set the permissions to ALLOWED for these settings:
◦ Traverse Folder/Execute File
◦ List Folder/Read Data
◦ Read Attributes
◦ Read Extended Attributes
◦ Create Files/Write Data
◦ Create Folders/Append Data
◦ Write Attributes
◦ Write Extended Attributes
◦ Read Permissions
Step 2: If Permissions are incorrect, rectify them
• Now, by right-clicking the company file folder, choose Properties.
• Click Security and Edit.
• Set the QBDataServiceUserXX to Full Control and then Allow.
• Apply and hit OK.
If it persists, you can now navigate to your Quickbooks Not Working In Multi-User Mode. Take the next step if so.
Also Read: Upgrade QuickBooks Desktop to 2024
Method 3: Permit Windows to Share Company Files
For QuickBooks to run appropriately, it must have the right level of access on your Windows Desktop to smoothly open company files on the network.
If you’re using Windows 10
• In the Start Menu, find File Explorer.
• Right-click on your QuickBooks Company file folder.
• Moving to the Properties tab, click on Sharing, followed by Share Add.
• Choose the QBDataServiceUserXX for your version.
• Grant both users Full Control and then hit Share.
If you’re using Windows Server 2012
Make sure File and Storage Services are installed before you apply this step:
• Hit the Windows + R keys to launch the Run Dialog Box.
• Enter ServerManager and press OK.
• Choose File and Storage Services, then click Shares.
• Open the Task menu and select New Share.
• You have to select the default profile- SMB Share – Quick.
• Now, tap on Type A Custom Path in the Share Location Section.
• Next, browse down to the location of the folder you want to share.
• When selecting the appropriate folder, hit Next.
Finally check your desktop for Multi User Mode Quickbooks Not Working. If you see this error, carry out the following measures.
Method 4: Install and Run QuickBooks Database Server Manager
It is vital to have QBDBMGRN to keep running in the background for optimized hosting. Moreover, it must be installed on the server computer to allow multiple user access.
• Get the QuickBooks Tool Hub program from Intuit.
• Make sure you download the latest version available, which is 1.6.0.8.
• Download and install the software using the necessary prompts.
• Ensure accepting the product’s License Agreement.
• After completing these steps, launch the Tool Hub.
• Navigate to the Network Issues tab in the dashboard.
• Now, choose QuickBooks Database Server Manager from the window and tap on Start Scan.
• Later, scan your company file folders in the QBDBMGRN by moving them to the Scan Folders tab.
• Choose your company files and click OK.
• Start Scan and check your company files after it finishes.
To resolve the Multi-User Mode Quickbooks Not Working issue, go to your desktop and enable these settings to verify the changes you have applied.
Read More: QuickBooks Payroll Update Not Working
Method 5: Enable Hosting on Your Server Machine
• Dash to your server computer, which hosts company files over the network.
• Open the QuickBooks application and switch to the File menu.
• Now, Select the Utilities tab.
• Next, press the Host Multi-User Access button.
• Confirm your action by tapping Yes.
Conclusion
These were the expert-devised proven resolutions of the QuickBooks Multi-User Mode Not Working error. Hopefully, your system must have been cleared of this issue. This error is common when working in the hosting environment. There’s nothing to worry about as it can be overcome easily by configuring the settings and a few measures. If you want more details regarding this problem, feel free to contact our BizBooksAdvice IT Team at +1-877-752-9120 and receive immediate aid.
Also See : QuickBooks Error 1603
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